TrueWorker collects personal information (such as name, contact details, skills, and location) only to operate the service and improve matching. We use data to create accounts and match workers with suitable jobs. We also use personal data for security purposes – for example, to verify identities and prevent fraud. We implement reasonable security measures to protect your information (such as encryption and secure servers). TrueWorker will never sell or rent your personal data to third parties. We will share your information only as needed to provide the service or comply with law. For example, we may share basic profile details with other users (employers or workers) to facilitate a match, or with trusted service partners (like payment processors), but only as required. We will not share your data with outside parties for marketing without your explicit consent. The only exceptions are situations like a legal requirement: we may disclose data to law enforcement or regulators if compelled by law. In all other cases, your information remains private and is used solely for the purposes of running TrueWorker
Summary: TrueWorker is a neutral online marketplace. We are not a party to any hiring contract or payroll; we simply connect workers and employers. As such, we disclaim liability for any disputes, omissions or damages arising from jobs arranged via the app. Users must review listings and handle payments independently. TrueWorker collects data for matching and security and protects user privacy, sharing information only as necessary or required by law.
Sources:TrueWorker terms draw on common platform practices. For example, other labor-marketplaces explicitly state “we are not an employer” and that they “do not endorse, verify, or guarantee” user listings. They also declare limited liability for payments or damages. These principles guide the language above.